Robinson Industries, headquartered in Miami, Fl., is an electrical construction firm with offices in New Orleans, La., and Dallas, Tx. Not long after Hurricane Katrina, Robinson Industries was awarded the contract to maintain the nearly 55,000 street lights in New Orleans.
The Cram Group began hosting Robinson Industries' system management needs remotely when they were awarded the city contract. It developed a solution that gave Robinson project managers an integrated software suite with Timberline Service Management system at its core.
The system allows them to track each of the thousands of lights, seeing if any lights are out, what repairs have been scheduled, and which have been made; and they can monitor it all from anywhere they have Internet access.
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